We are with you 24 hours a day, 365 days a year.

If you have any questions, suggestions or comments about our service, or want to carry out any kind of administrative task, we offer four channels of communication for you to contact us:
Customer service telephone number
and service supply faults telephone number
Offices
Online Office
Email

900 550 555

CALL US FOR YOUR INQUIRIES, ADMINISTRATIVE REQUIREMENTS AND COMPLAINTS. OUR TELEPHONE OPERATORS WILL BE GLAD TO HELP YOU:

 

From 8am to 3pm from Monday to Friday.

Local holiday due to the patron saint celebration: first Friday in June.

The breakdown telephone number is available 24 hours, 365 days a year. If you have any incident, call our team and they will inform you about the type of problem, its importance and the approximate duration of the repair.

Should you detect a possible leak in the water distribution network in any street, although it may not directly affect you, please call to inform us so that we can solve it in the shortest time possible.

You can come to see us in person in Tarragona:

TARRAGONA
LG. Muntanyeta S.Pere i S.Pau, s/n (Depósitos Generales)
43007 – Tarragona
GPSPosition: N 41º 07′ 55” E 1º 15′ 05″

Schedule:

From 9am to 2pm Monday to Friday.

Local holiday due to the patron saint celebration: first Friday in June.

If you want to consult us regarding the service at any time of day, 365 days a year, join our online office at https://ematsa.aguasonline.es/en and enjoy the comfort of doing so from your home.

info.ematsa@ematsa.cat

To solve your queries or doubts, you can also write to info.ematsa@ematsa.cat .

@ematsa is our Twitter customer channel for information and your questions, complaints and suggestions.

We are on weekdays from 9am to 5pm.